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ShowCoach Terms of Use & Privacy Policy

[11/15/2024]

1. Introduction

Welcome to ShowCoach, an application provided by Storyland Marketing Solutions, LLC d/b/a Art & Union ("we," "us," or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of information when you use our app. All users must agree to these ShowCoach Terms of Use & Privacy Policy before they are permitted to create or upload any content. This agreement is required during the registration process and before any content can be shared.

2. Information We Collect

We collect the following types of information to provide and improve our services:

  • Personal Information: When you create an account, we may collect personal information such as your name, email address, profile picture, and any other information you provide during registration.

  • Uploaded Content:We collect and store any videos, self-tapes, reels, demos, or other content that you upload to the app. This content is visible to other users ("Students") for coaching, critiquing, and reviewing.

  • Usage Data: We collect information about your interactions with the app, such as the content you view, the actions you take, and the time and date of your activities.

  • Device Information:We may collect information about the device you use to access the app, including your IP address, device ID, operating system, and browser type.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve the ShowCoach app and its features.

  • To allow other users to view and critique your uploaded content.

  • To communicate with you about your account, updates, and any issues related to your use of the app.

  • To monitor and analyze trends, usage, and activities in connection with the app to improve our services.

  • To ensure compliance with our Terms of Service and other legal obligations.

4. Sharing Your Information

We may share your information in the following circumstances:

  • With Other Users: Content that you upload to the app, such as videos and profiles, will be visible to other users ("Students") for coaching and critique purposes.

  • Service Providers:We may share your information with third-party service providers who assist us in operating the app, such as hosting providers, analytics services, and payment processors. These service providers are required to protect your information and use it only for the purposes we specify.

  • Legal Compliance:We may disclose your information if required by law, or if we believe that such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.

  • Device Information:We may collect information about the device you use to access the app, including your IP address, device ID, operating system, and browser type.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. ShowCoach utilizes Amazon Web Services (AWS) to host and manage our data, taking advantage of AWS's advanced security features and compliance certifications. These measures include encryption of data at rest and in transit, regular security audits, and the use of firewalls and access controls to protect your personal information and uploaded content.

While we strive to protect your data with industry-leading practices, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security. If you have any questions about the security of your personal information, you can contact us at support@show-coach.com.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal information.

  • Object to or restrict the processing of your personal information.

  • Withdraw your consent to our use of your personal information at any time, subject to legal or contractual restrictions.

  • Lodge a complaint with a data protection authority if you believe your privacy rights have been violated.

To exercise any of these rights, please contact us at support@show-coach.com

7. Children's Privacy

ShowCoach is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

8. Prohibited Content

As a User, Student, or Coach on ShowCoach, you are solely responsible for the content you upload, including videos, self-tapes, reels, and demos. By uploading content, you represent and warrant that you own the rights to the content or have obtained all necessary permissions, licenses, and consents to upload and share the content within the app. This Prohibited Content list complies with the Google Play Developer Program Policies and iOS Prohibited Content Policies.

You must not upload, post, or otherwise make available any content that:

  • Infringes upon the intellectual property rights of any third party, including but not limited to copyrighted material, trademarks, or proprietary information, without the express permission of the rights holder.

  • Is sexually explicit or revealing, including nudity in any form.

  • Depicts graphic or excessive physical or sexual abuse against another person.

  • Promotes or incites violence, hatred, or discrimination against individuals or groups based on race, ethnicity, nationality, religion, gender, sexual orientation, disability, or any other protected characteristic.

  • Harasses, bullies, or threatens other users, including doxxing (sharing private information without consent) or targeted harassment.

  • Depicts graphic or excessive violence, gore, or graphic injury, particularly if shared for shock value or to incite violence.

  • Promotes or depicts illegal activities, such as drug use, underage drinking, or other criminal behavior.

  • Encourages dangerous activities that could lead to physical harm or injury.

  • Promotes, supports, or glorifies terrorism, extremist ideologies, or recruitment for terrorist organizations.

  • Spreads false information or misleading claims, particularly those that could cause harm (e.g., false medical advice, conspiracy theories).

  • Consists of spam, scams, phishing attempts, or fraudulent schemes designed to deceive users.

  • Shares or reveals personal information about other users or third parties without their explicit consent.

  • Solicits or engages in sexual activities, including sexual services, or exploits or endangers minors.

  • Impersonates another person, organization, or entity in a misleading or deceptive manner.

  • Promotes, distributes, or encourages the use of malware, hacking tools, or other software intended to damage or gain unauthorized access to computer systems or networks.

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  • Promotes products, services, or brands in a manner not authorized by ShowCoach, including unapproved advertisements or promotions.

  • Involves plagiarism or encourages academic dishonesty, such as sharing completed assignments, exam answers, or other forms of cheating.

  • Other objectionable content may include content that promotes, distributes, or encourages any illegal activities.

Content Moderation:ShowCoach employs a robust content moderation system that includes automated tools and human review to monitor user-generated content. Users can report and block objectionable content and users directly within the app. We take appropriate actions against content and users who violate our policies, including content removal, user warnings, and account suspension or termination.

Removal of Infringing or Prohibited Content:We reserve the right, in our sole discretion, to remove any content that we believe may infringe on the intellectual property rights of others, violate our Terms of Service, or is otherwise unlawful or prohibited. Repeat infringers or violators of these content prohibitions may have their accounts suspended or terminated.

Monetization Safeguards:ShowCoach implements safeguards to ensure that in-app monetization does not encourage or facilitate the creation or sharing of objectionable content. Any attempts to monetize such content are strictly prohibited and will result in immediate action, including content removal and possible account suspension.

Indemnification:You agree to indemnify, defend, and hold harmless ShowCoach, Storyland Marketing Solutions, LLC d/b/a Art & Union, its affiliates, and its employees, officers, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from your violation of these terms or any claim that your uploaded content infringes on the intellectual property rights of a third party or violates any other content prohibition outlined above.

10. Section 230 Protections

ShowCoach operates as an interactive computer service provider under the Communications Decency Act, 47 U.S.C. § 230. As such, ShowCoach is not responsible for the content uploaded by users ("Students") on the platform. Users are solely responsible for their own content, and ShowCoach exercises its right to remove or restrict content in good faith in accordance with our community guidelines and legal obligations.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new effective date. We encourage you to review this Privacy Policy periodically for any updates.